join the world’s most equitable and specialized talent company

Are you our new colleague? 

We’re looking for an MSP Program Manager.

Location: Hybrid - New Brunswick, NJ - or - Jacksonville, FL

how you will contribute

• Own the day-to-day responsibility for service delivery to assigned account(s) within Randstad Sourceright.
• Provide account management of operations between the client and suppliers.
• Drive revenue responsibility by achieving results as defined in the annual account budget.
• Implement strategies to achieve contracted service-level metrics.

your typical day includes

• Coaching, motivating, and directing the MSP Program Team to achieve desired results.
• Providing innovative solutions to solve client needs and challenges.
• Presenting strategic updates, operational reports, and insights to C-level executives.

your responsibilities include

• Overseeing and optimizing day-to-day MSP program operations and service delivery.
• Managing relationships and operational touchpoints between client stakeholders and staffing suppliers.
• Delivering on financial targets and annual budget expectations for assigned accounts.
• Monitoring, managing, and exceeding contracted service-level agreements (SLAs) and key performance indicators (KPIs).
• Leading, mentoring, and developing program team members.

your background

• 5+ years of staffing industry experience, preferably within Managed Service Provider (MSP) environments.
• 3+ years managing people in an account management capacity.
• Bachelor’s degree strongly preferred.
• Demonstrated experience managing large, complex accounts or projects.

key capabilities

• Superior consulting, leadership, management, interpersonal, and mentoring skills.
• Experience presenting effectively to C-level executives.
• Proficient with Microsoft Office tools including Word, Excel, and PowerPoint.
• Proficient using Google Workspace tools (Gmail, Google Calendar, and shared drives).

together we grow.

When you join Randstad, you join…

• A specialized team delivering tailored solutions for clients and talent, enabling meaningful impact.
• An equitable, inclusive culture where everyone can contribute and thrive.
• A workplace prioritizing growth and empowering teams to adapt and excel.
• A company dedicated to supporting you to perform at your best.
• A commitment to pay for performance with transparency, fairness, and competitiveness.

our purpose

Our purpose is deeply rooted in the belief that by knowing our clients and talent better than anyone else, we can make connections that change lives and transform businesses. We don’t just place people in jobs; we help create futures full of possibility — for our clients, talent, and communities.

our culture

Our culture is powered by ambition and collaboration, where everyone is driven to push boundaries and achieve success. At Randstad, we don’t settle for “good enough” — we’re committed to walking the extra mile, always striving for perfection while trusting each other to deliver results. You’ll be working in an environment that fosters both individual achievement and team success.

We want our teams and talent to reflect the rich diversity of the societies we serve. We thrive for an environment of belonging, safety and confidence. So everyone can bring their whole selves to work and flourish. Learn more about equity, diversity, inclusion and belonging at randstad here.

leadership expectations

At Randstad, leadership is our shared language. Whether you are leading a team or driving your own career, you contribute to our goal of being the world's most equitable and specialized talent company. We lead across four core pillars:

1. we set direction: it is about anticipating and making decisions that will position randstad for long term success.
2. we achieve: it is about delivering on our goals and operational excellence.
3. we care: it is about the way we collaborate and work together, creating a sustainable and healthy culture.
4. lead by example: it is about modelling the behaviors and standards we expect from others, demonstrating courage and accountability in every action.

a place for you to grow

We provide a fast-paced growth environment where your ability to adapt and contribute fuels the success of both your team and clients. We appreciate your talents and support your growth through mentorship, skill-building, and career guidance.

meaningful, competitive, and equitable rewards for your performance.

Our employment conditions reflect this;

• competitive salary (The base salary for this position is $96,800 - $121,000)
• variable pay for performance
• option to take part in Randstad's success through our employee Share Purchase Plan
• growth and development opportunities in a fast changing global environment
• an environment that promotes work life balance: flexibility with intentionality

Working at Randstad is unlike working at any organization. Because at Randstad we put people at the heart of everything we do. This goes for our clients, our talent, our employees and society. We combine our passion for people with the power of today’s technologies. This helps us support people and organizations in realizing their true potential. Learn more about our mission, history and values on our website.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.