Randstad RiseSmart was founded in response to rapid workforce changes, talent mobility challenges and the absolute necessity for companies to establish stellar employer brands. Through Randstad, our parent company, Randstad RiseSmart has expanded its offerings to more than 100 countries and 40 industries. We are now one of the world's leading coaching and career transition firms.

We are a leading transitions and coaching services provider and human resources services that helps more than two million candidates find meaningful work every year. Our outplacement, career development, work life coaching and contemporary Tech & Touch solutions strengthen employer brands, improve retention and re-engage talent. Our innovative technology and global coaching expertise has helped us become the world’s fastest growing in our industry.

Ultimately our results speak for themselves: we have received enormous industry recognition, including Gartner’s “Most Innovative Company,” the “Nation’s Best and Brightest Companies to Work For,” Fortune’s “100 Best Companies for Women,” and ranked #1 for vision and capability in Everest Peak Matrix. 

To learn more, visit www.randstadrisesmart.com.

As an Operations Support Coordinator, you will be focused on supporting all aspects of the career coaching service by working closely with the other Delivery team members and helping to make sure that all aspects of our service to clients run smoothly. It is a great opportunity to upskill as part of a supportive and friendly team. 

What you will do:

• Operations reporting in Excel
• Assigning work to our CV writing and coaching teams
• Checking and following up on overdue CV writing milestones
• Responding to coach and CV writer queries via email, Google Chat or phone
• Monitoring the Google Chat forums for questions from coaches
• Setting up new coaching participants in the system
• Helping to coordinate workshops, training sessions and networking sessions
• Running regular reports to monitor global referrals
• Adding the schedule of live webinars to our internal systems
• Supporting the Ops team with admin tasks

What we would like you to have:

• Fluent English (both written and verbal)
• Good computer skills to use our internal systems and standard Microsoft office applications (Especially Ms. Excel) and or Google Suite to manage yourself and your work 
• Very good organizational skills to manage several work assignments simultaneously
• Attention to detail to keep track of multiple assignments, coach details and dates
• Good at time management, multitasking, and prioritizing tasks
• Comfortable and confident to take decisions and ask questions to find solutions/answers
• Friendly manner when dealing with CV writers and coaches to resolve any issues
• Logical thinking and problem-solving skills to deal with any schedule conflicts or delivery issues

What we can offer in return:

• An empathetic culture and supportive leadership who prioritize your well-being and personal development
• Ability to grow in multiple areas in the company
• Being part of a culture of inclusion and belonging: we value the diversity that our people bring to our workplace and communities
• We appreciate your hard work by providing a competitive salary, with a comprehensive benefits package (Cafeteria, attractive bonus system, additional annual leaves, private health insurance, home office, working abroad…etc.)
• Participate in exciting Team Building events
• A career at Randstad Sourceright means pushing boundaries to do things differently: that’s why here you won’t just do a job, you’ll develop a career

Ready to push boundaries and do things differently? Click the "Apply" button to start your journey with Randstad Sourceright.

💙 We are an inclusive employer. If you require any reasonable accommodations during the recruitment process, please contact (sabrina.puspa.gassany@randstadsourceright.eu) our Internal Talent Acquisition (ITA) team.