about randstad enterprise
As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business
value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine
unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent
solutions — delivered by Randstad Advisory, Randstad Sourceright and Randstad RiseSmart — help companies build
skilled and agile workforces that move their businesses forward.
Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and
management models that not only meet their business needs today but also in the future. We offer solutions in
Europe, Middle East and Africa (EMEA) region, Asia Pacific (APAC) region as well as in North America (NAM) region.
This results in a digital way of working and requires a proactive mind-set.
● Our solutions know no limits, we have proven experience delivering market-leading MSP, RPO, Total
Talent, and Services Procurement Solutions including technology, talent marketing, talent intelligence, and
workforce consulting services.
● We create the best talent experience, from attraction to onboarding and onto ongoing career
development, we understand the human and digital touchpoints that compel talent to join and
stay with a company.
● We know where the talent of tomorrow is, how they behave, what they are looking for, and how to
build their loyalty toward a specific company employer brand.
● We push the boundaries of our industry to be able to see around the corner for our clients,
continually investing in innovation to stay ahead in our market.
about team
Our team is a group of talented and dedicated professionals who are passionate about our work and committed to
delivering exceptional results. We are a global group that values collaboration, open communication, and a supportive
work environment. Our team is responsible for Full Life Cycle Recruiting and Recruiting Operations for partnering with
a global fortune-500 client, , and we take pride in the important role we play in achieving the goals of our client's
business. We are a diverse group with a range of skills and backgrounds, and we believe that our differences make
us stronger.
We are committed to fostering a culture of learning and growth, and we encourage each other to take on new
challenges and develop our skills. We believe in working hard and having fun, and we enjoy celebrating our
successes together as a team.
team leader’s toolkit consists of:
● Great communication and interpersonal skills, with the ability to inspire and lead a highly motivated
and competitive team.
● Minimum 12 months of Team Leader experience within an agency, HR, internal recruitment, MSP, or
RPO environment.
● A predisposition to lead, drawing on core competencies of decisiveness and influencing, both within
team and client management.
● Highly comfortable managing demanding clients and high-stress situations, and adept at juggling
multiple tasks.
● Ability to build capability of others by coaching and/or mentoring. Able to identify any issues within a
team and ensures that every member is focused and driven to achieve team objectives.
● Analytical approach with an appreciation for specific processes. Ability to work within existing
frameworks, but also recognise when a specific situation requires out of the box thinking.
● Insight into ‘big picture’ thinking; taking a broader birds-eye view of processes and performance in
order to navigate complex and ever-changing situations; strategizing to find optimum solutions.
● Proactive mindset with an eye on assessing, measuring and improving performance.
● Values market intelligence and utilizes available tools to support the team.

● Commitment to company and team culture.
● Fluency in English.

in this role you will:
● Become first point of contact for internal operational stakeholders and first escalation point of the
team for any daily operational issues.
● Use and continuously seek out creative and innovative methods and best practices, sharing with the
team.
● Conduct team meetings to promote teamwork and inform on project updates.
● Train and mentor new hires as well as provide feedback and coach experienced team members.
● Assess/survey quality of work delivered by team, based on specific customer feedback and assist in
developing action plans for individuals.
● Provide input into the development of procedures for an area within the organization, then monitor
the implementation of those procedures.
● Should come up with new operational procedures/delivery solutions and SLAs and present and
discuss with management.
● Project management based on new client requests; acting as ‘Voice of Customer’ to translate client
needs for internal contributors and stakeholders (Delivery Centre Management, CoE, Support roles,
etc.).
● Identify opportunities to better cooperate with the client and/or to bring in new delivery solutions.
● Make process improvements, both internal (team activities) and external (towards the client).
what we can offer in return:
● An empathetic culture and supportive leadership who prioritize your well-being and personal
development
● Ability to grow in multiple areas in the company
● Being part of a culture of inclusion and belonging: we value the diversity that our people bring to our
workplace and communities
● We appreciate your hard work by providing a competitive salary, with a comprehensive benefits
package (Cafeteria, attractive bonus system, additional annual leaves, private health insurance, home
office, working abroad...etc.)
● Participate in exciting Team Building events (e.g. Christmas party, Pride, Charity Day, Ski camp,
BarStad, etc.)
● A career at Randstad Sourceright means pushing boundaries to do things differently: that’s why here
you won’t just do a job, you’ll develop a career