join the world’s most equitable and specialized talent company

Are you our new colleague? We’re looking for an

Expert Data Analyst, Data Operations

Location: United States

how you will contribute

As an Expert Data Analyst, you will serve as a global analytical partner and a bridge between the data organization and business operations. Reporting directly to a Service Line Director within Data Operations, you will be the driving force behind our most complex analytical initiatives, transforming high-level, ambiguous business challenges into sophisticated, data-driven solutions. You will act as a strategic advisor to operational teams and clients, proving value through rigorous analysis, clear storytelling, and the application of internal and client-facing data products.

your typical day includes

• Driving the adoption and application of client and internal data products (e.g., TalentRadar, Benchmarking products) to solve specific business needs.
• Serving as the primary data expert and Subject Matter Expert (SME) on data and analytics for program operations teams and clients.
• Creating compelling data narratives and deep-dive analytics to support Executive Leadership and Quarterly Business Reviews (QBRs).
• Prototyping innovative analytical solutions and data models (using AI tools) to define technical specifications for global development teams.
• Leveraging Generative AI and agentic systems to accelerate data-to-insight workflows, automate documentation, and optimize daily productivity.
• Interfacing with stakeholders to discover business needs, conduct User Acceptance Testing (UAT), and ensure compliance with SLAs and KPIs.

your responsibilities include

Strategic Business Partnership & Analytics

• Act as a primary data expert to program operations teams and clients with a consultancy mindset.
• Deliver data storytelling and visualization through tools like Domo, Tableau, or Power BI to influence executive decision-making.
• Lead critical analytical workstreams, defining project scope and managing timelines across stakeholders.
• Act as the "Voice of the Customer" within EDAO to influence data roadmaps and infrastructure requirements.
• Provide end-user dashboard training and respond to ad-hoc requests via ticketing systems (ServiceNow/Jira/FreshService).

Technical Translation & Data Strategy

• Discover, design, and trial analytical solutions and data models to meet business requirements.
• Own source data acquisition, field specifications, and initial source report creation.
• Maintain deep expertise in systems (e.g., VMS, ATS) and strategically leverage their data.
• Perform UAT and ensure data model alignment with contractual conditions, financial elements, and KPIs.

AI-Native Integration

• Integrate AI-powered analytics, LLMs, and agentic workflows to automate technical drafting, SQL/Python script generation, test case creation, and dashboard narrative synthesis.

your background

• Experience: 5–8+ years in a highly analytical role (e.g., Expert/Staff Analyst, Lead Analyst, or Strategic Partner).
• Stakeholder Engagement: Proven experience acting as a trusted strategic advisor to senior executive leadership (VP/SVP/EVP/MD level).
• Global & Enterprise Context: Success in leading initiatives within a global data or analytics function (EDAO or similar) and leveraging enterprise-level data platforms.
• Technical Mastery: Strong proficiency in SQL and BigQuery for data querying/manipulation.
• Domain Experience: Experience in Talent Acquisition, MSP, RPO, or People Analytics.
• AI Integration: 1+ years of experience integrating Generative and Agentic AI tools across the data lifecycle to architect automated workflows.

key capabilities

• Expertise in BI and Data Visualization tools (Domo, Tableau, Power BI).
• Advanced skills in SQL, BigQuery, and prototyping scripts (SQL/Python).
• Systems knowledge across Vendor Management Systems (VMS) and Applicant Tracking Systems (ATS).
• Generative & Agentic AI usage for rapid exploratory data analysis, code/doc generation, and workflow automation.
• Project management and process improvement methodology.

key relationships

• Reports To: Principal Data Analyst (Sr. Manager), Data Operations / Service Line Director.
• Internal Stakeholders: Enterprise Data & Analytics Office (EDAO) teams, Global Data Operations/Development teams, Program Leadership, and Operational teams.
• External Stakeholders: Enterprise Clients, Third-party data/system providers.

your competencies

• Strategic Consulting: Ability to frame complex problems, develop structured analytical solutions, and deliver actionable recommendations.
• Product-Led Mindset: Bridges technical product capabilities with functional business needs.
• Advanced Storytelling & Communication: Simplifies complex analytical findings into clear narratives for executive and non-technical audiences.
• Entrepreneurial Acumen: Drives performance improvement with a strong understanding of commercial and operational drivers.

together we grow

When you join Randstad, you join…

• A specialized team delivering tailored solutions for clients and talent, enabling meaningful impact.
• An equitable, inclusive culture where everyone can contribute and thrive.
• A workplace prioritizing growth and empowering teams to adapt and excel.
• A company dedicated to supporting you to perform at your best.
• A commitment to pay for performance with transparency, fairness, and competitiveness.

our purpose

Our purpose is deeply rooted in the belief that by knowing our clients and talent better than anyone else, we can make connections that change lives and transform businesses. We don’t just place people in jobs; we help create futures full of possibility — for our clients, talent, and communities.

our culture

Our culture is powered by ambition and collaboration, where everyone is driven to push boundaries and achieve success. At Randstad, we don’t settle for “good enough” — we’re committed to walking the extra mile, always striving for perfection while trusting each other to deliver results. You’ll be working in an environment that fosters both individual achievement and team success.

We want our teams and talent to reflect the rich diversity of the societies we serve. We thrive for an environment of belonging, safety and confidence. So everyone can bring their whole selves to work and flourish.

leadership expectations

At Randstad, leadership is our shared language. Whether you are leading a team or driving your own career, you contribute to our goal of being the world's most equitable and specialized talent company. We lead across four core pillars:

1. we set direction: it is about anticipating and making decisions that will position randstad for long term success.
2. we achieve: it is about delivering on our goals and operational excellence.
3. we care: it is about the way we collaborate and work together, creating a sustainable and healthy culture.
4. lead by example: it is about modelling the behaviors and standards we expect from others, demonstrating courage and accountability in every action.

a place for you to grow

We provide a fast-paced growth environment where your ability to adapt and contribute fuels the success of both your team and clients. We appreciate your talents and support your growth through mentorship, skill-building, and career guidance.

meaningful, competitive, and equitable rewards for your performance

Our employment conditions reflect this:

• Competitive salary (Salary:  $110,000 to 130,000)
• Variable pay for performance
• Option to take part in Randstad's success through our employee Share Purchase Plan
• Growth and development opportunities in a fast changing global environment
• An environment that promotes work life balance: flexibility with intentionality

If you recognize yourself in the profile above, we invite you to apply for this role. 

The recruitment procedure consists of a screening and at least two interviews. Later in the process, an (online) assessment and a job offer conversation take place.

Working at Randstad is unlike working at any organization. Because at Randstad we put people at the heart of everything we do. This goes for our clients, our talent, our employees and society. We combine our passion for people with the power of today’s technologies. This helps us support people and organizations in realizing their true potential.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.