About Randstad

At Randstad, we believe that growth is a collective journey. We're dedicated to creating an environment where everyone learns, thrives, and succeeds together. Our mantra, "Together We Grow," is more than just a philosophy—it's a promise to support each other every step of the way, guided by our core purpose and values.

Why work for Randstad Australia?

• We are a certified Great place to work 2024/2025
• Randstad is on the world's best employer list in Forbes
• Founding partner of Family friendly workplaces

Role Purpose

We are recruiting for a Rates Management & Industrial Relations Business Partner on a full time permanent basis in Sydney. Rates management is fundamental to ensuring our systems support correct pay and charge rates applicable to our customers and internal workforce. In this pivotal role, you will ensure our system calculators function correctly, provide timely advice to the wider business, and utilise your knowledge of industrial relations fundamentals to determine appropriate award and classification structures.

Key Tasks and Duties

• Rate Card Management: Develop, test, implement, and approve automated Rate Cards and calculators for new and existing clients using the Mfront system.
• Helpdesk & Business Support: Review and respond to daily internal business tickets, resolving rates, quotes, and Enterprise Agreement queries.
• Compliance Updates: Update the system to reflect local or company-wide statutory on-cost adjustments, award changes, and margin/mark-up increases.
• Industrial Relations Collaboration: Partner closely with Business Partners to interpret client-based Enterprise Agreements, determine correct awards, and select proper classifications based on industry and occupation.
• Risk Mitigation & Reporting: Proactively monitor and manage Enterprise Agreements to ensure current pay conditions match system back-ends, mitigating underpayment risks and delivering weekly usage reports.
• Administration & Projects: Perform order and booking processes in the CRM and assist in project implementations or audit activities.

Qualifications and Experience Required

• Strong numeracy skills and a high level of IT capability.
• Proven analytical and problem-solving skills.
• A sound working knowledge of state/federal awards, Enterprise Agreement structures, and industrial relations principles.
• Strong communication and interpersonal skills to collaborate with diverse stakeholders.
• Bachelor degree in a relevant field or at least 3 years of relevant experience
• Highly Regarded: A background or experience in Finance, Accounting, or as a Business Analyst.
• Professional fluency in English.

What We Offer

At Randstad, we pride ourselves on our vibrant and supportive company culture. As part of our team, you'll have access to a range of excellent benefits, including:

• Career development opportunities - we strive to promote from within
• Flexible working arrangements Overseas work away program
• Additional service leave & a day off on your birthday
• Ongoing training & development
• Share purchase plan. 100% of your input is matched.
• EAP program & Mental health officer in each state
• 50% off gyms,activewear, recovery and more..
• Voluntary leave & service programs - overseas & locally

Salary for the role - $80k - $100k.

Ready to apply?

If you are an analytical professional looking to make an impact on systemic compliance and business efficiency, click Apply Now to submit your resume.