Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright's experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions.

Operations Manager – RPO (Netherlands)

We are seeking a strategic Operations Manager to spearhead our premier RPO program in the Netherlands. Leading a dedicated onsite team of 5+ Senior Recruiters, you will deliver a bespoke, high-touch recruitment solution that aligns perfectly with our client contract. In this role, you will balance full-cycle recruitment for key business units with close stakeholder collaboration, driving executive-level value and flawless execution across the entire talent acquisition lifecycle.

You will be responsible for

• providing direction and guidance to the onsite Recruitment team
• leading and managing day to day client relationships to manage client expectations and provide innovative solutions to solve client needs
• managing account performance to ensure KPI’s and SLA’s are exceeded
• taking responsibility for delivering a prescribed budget for own area of the organization
• working with the client and internal teams to agree sourcing strategies, including input on attraction
• providing insight to accompany management information reporting for clients escalation management, ensure timely resolution, direct corrective action as needed
• leading and implementing continuous process improvement activities/programs
• building own capabilities and develops the capabilities of direct reports by working within existing development framework
• coaching and mentoring team to meet service level(s) required and ensure best practice process is followed
• provide induction, development, reward and succession planning
• responsible for the strategic roadmap

The successful candidate must have

• managed a Recruitment team 
• experience working onsite, client facing experience which can be either in-house, or working for an RPO provider
• business English

What can you expect in return?

• Extensive on-the-job training
• Attractive basic salary with an annual bonus plan and benefits package
• Working hybrid in Netherlands
• An inspiring working environment in which you, together with your team and colleagues, will make a difference for our client
• Opportunity to work with a world-class recruitment business with leading technology, tools and innovation which allow our teams to focus on the human side of recruitment and provide a first-class experience to our candidates.

To find out more please feel free to get in touch with our dedicated Talent Acquisition Partner at madani.toure@randstadsourceright.pl

We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team.