Join the world’s most equitable and specialized talent company

Are you our new colleague?

We’re looking for a:

Client Services Manager

how you will contribute

As an on-site extension of our client’s HR function, you will act as a pivotal strategic partner managing all aspects of account operations, talent recruitment, deployment, and performance management. You will assume full responsibility for the procurement lifecycle while continuously building high-level strategic partnerships. Your core goal is to deeply understand the client's business direction, identify employment needs, and provide creative and innovative workforce solutions that actively grow and expand Randstad’s influence within the account.

your typical day includes

• Client Engagement: Meeting with key department contacts and end users on a daily/weekly basis to assess business needs, requirements, performance, and overall service level satisfaction.
• Relationship Management: Maintaining close, continuous contact with key principals at the account to ensure the highest level of client satisfaction possible.
• Pipeline & Matching: Delivering against a consistent and effective recruiting plan to ensure the correct quality and quantity of talent is maintained in a pipeline that matches the client’s shifting needs.
• Compliance Oversight: Coordinating and ensuring strict compliance for unemployment hearings, applicant screenings (background checks, drug testing, assessments), safety, payroll, I-9 completion, and worker’s compensation.

your responsibilities include

• Achieving budget profitability and proactively identifying opportunities for new revenue streams.
• Monitoring, maintaining, and managing relationships with Alliance Suppliers while ensuring all contractual obligations are met.
• Executing against aggressive account growth goals by leveraging your internal relationships and positioning Randstad Care Services (RCS) as a multi-dimensional, high-level staffing solution.
• Consistently exceeding client expectations, while facilitating and driving organizational change in a fast-paced, dynamic work environment.

your background

• Experience: 2 to 5 years of professional business experience, with a minimum of 1 year heavily preferred within the staffing industry or the client’s specific industry of specialization.
• Education: A Bachelor’s degree is highly preferred; Master’s level coursework or a Master's degree is considered a strong plus.

key capabilities

• Proven ability to work independently and manage multiple competing priorities simultaneously in a fast-paced environment.
• Strong multi-tasking skills with the capability to effectively prioritize a fluid workload.
• Excellent analytical, organizational, and problem-solving abilities.
• Demonstrated capability to accurately identify customer needs and strategically deliver, decline, or adjust expectations accordingly.

your competencies

• An unsurpassed level of professionalism.
• Strong communication skills with a proven ability to confidently interface at all levels of the client organization.
• Agility and adaptability to thrive and drive change within a dynamic environment.

together we grow

When you join Randstad, you join…

• A specialized team delivering tailored solutions for clients and talent, enabling meaningful impact.
• An equitable, inclusive culture where everyone can contribute and thrive.
• A workplace prioritizing growth and empowering teams to adapt and excel.
• A company dedicated to supporting you to perform at your best.
• A commitment to pay for performance with transparency, fairness, and competitiveness.

our purpose

Our purpose is deeply rooted in the belief that by knowing our clients and talent better than anyone else, we can make connections that change lives and transform businesses. We don’t just place people in jobs; we help create futures full of possibility — for our clients, talent, and communities.

our culture

Our culture is powered by ambition and collaboration, where everyone is driven to push boundaries and achieve success. At Randstad, we don’t settle for “good enough” — we’re committed to walking the extra mile, always striving for perfection while trusting each other to deliver results. You’ll be working in an environment that fosters both individual achievement and team success. We want our teams and talent to reflect the rich diversity of the societies we serve, thriving in an environment of belonging, safety, and confidence so everyone can bring their whole selves to work and flourish.

a place for you to grow

When you join our integrated MSP team, you are joining a team of individuals who have been leading the integrated MSP space for more than 20 years. As the first in the market and still the most progressive today, we support clients across a portfolio of global Fortune 500 brands. Our team boasts a 92% employee retention rate, an 80% internal promotion rate, and the highest Glassdoor rating in the industry (4.4 out of 5). We provide a fast-paced environment where your growth is supported through mentorship, skill-building, and clear career guidance.

meaningful, competitive, and equitable rewards for your performance

Our robust employment conditions and benefits reflect our commitment to you:

• Competitive salary + bonus opportunities
• Variable pay for performance
• Randstad Employee Share Purchase Plan (ESPP)
• Excellent benefits package including Medical, Dental, and Vision
• Generous PTO policy earned from day one
• Paid parental leave
• Short and long-term disability, plus an Employee Assistance Program & health advocacy
• Health and dependent care flexible spending accounts (FSA)
• Metlife auto, home insurance, and legal plans
• Education, professional development, and rapid career growth opportunities
• An environment that promotes work-life balance through flexibility with intentionality
• Referral reward programs and exclusive discounts with nationwide retailers

ready to apply?

The salary range for this position in $68,000-$84,000

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.