Randstad Enterprise Solutions — including Randstad Sourceright, Randstad Enterprise Group and Randstad RiseSmart — provides solutions and expertise that help enterprise clients position for growth, execute on strategy and improve business agility. Working across the broad spectrum of Randstad Enterprise Solutions, the collective experience of the teams encompasses all facets of the global talent spectrum, from the acquisition of talent to skilling and coaching to outplacement solutions. Enabled by innovative technologies, key offerings include HR and recruitment solutions, recruitment process outsourcing (RPO), managed services programs (MSP), statement of work (SOW), outplacement, coaching and total talent solutions. 

The EVP - Vertical Industry Leader is responsible for providing strategic direction, operational excellence, and innovative growth within a specific industry vertical. Reporting to the Regional Managing Director, this leader will drive client relationships, deliver superior service with a focus on specialization and operational excellence, and expand global/regional programs. The ideal candidate will bring deep industry expertise, proven leadership in RPO and MSP delivery, and a strong track record of managing enterprise-level, multi-location clients. This role emphasizes client-centricity, industry thought leadership, and superior delivery to enhance Randstad Sourceright’s position as a global market leader.

Key responsibilities of the role include account expansion, industry expertise and strategy development, exceptional service delivery and vertical expansion, innovation and thought leadership, global collaboration and management, financial management, and where appropriate, country management. The role holder will have proven experience in a senior leadership role with expertise in strategy development and financial management, and the ability to manage global and/or multi-country teams.

Alongside account expansion, this role is responsible for driving and leading teams to provide a superior delivery experience and account partnership to multi-country, complex fortune 5000 clients. The leader will have a strong focus on financial and legislative accountability.

Strategic Leadership and Industry Expertise

• Using the Enterprise business strategy as the foundation, develop and execute industry-specific strategies within the region that align with the organization’s global objectives.
• Lead with  a deep understanding of market trends, competitive landscapes, and emerging opportunities within the vertical.
• Act as a trusted partner to clients within the vertical including to C-suite executives, leveraging industry knowledge to provide strategic insights.
• Lead the development and implementation of global/regional account roadmaps, identifying and executing growth opportunities.
• Establish the organization as a thought leader by driving innovation and sharing best practices through industry forums and publications. Ensuring all regional teams aligned to the industry are part of the global community of practice actively contributing to asset development and sharing best practices.
• Lead and develop partnership strategy within the respective vertical.  Partnership approach should include a balance of strategic oversight, operational management, and relationship-building to create a robust and effective partner strategy for contingent recruitment. 
• Lead and develop account teams within the portfolio to provide superior operational service and delivery to customers and to identify, plan for and pursue expansion opportunities 
• In collaboration with marketing, drive the branding, social media strategy and overall events and campaigns (both virtual and in-person) to establish Randstad Sourceright as a dominant player in the vertical.
• Actively participate in the global vertical forums and lead functional collaboration across the organisation to drive expertise and intelligence within vertical and for customers

Client-Centric Service Delivery

• Manage and expand global, multi country or multi state,  client programs, ensuring alignment with client needs and contractual obligations.
• Oversee delivery teams to ensure superior service delivery, operational efficiency, and client satisfaction.
• Drive account expansion in partnership with the Sales team, by nurturing relationships with key stakeholders and identifying opportunities for additional service offerings.
• Act as the senior escalation point for operational issues, ensuring seamless and efficient client program execution.
• Collaborate with internal teams to drive technology strategies and innovative solutions that enhance client value.

Operational Excellence and Global Collaboration

• Coordinate with global/regional teams to deliver consistent, high-quality solutions for multinational clients.
• Ensure alignment with the Enterprise Target Operating model and location strategy.
• Foster a culture of collaboration and knowledge-sharing across global accounts and regions.
• Ensure compliance with legislative, regulatory, and contractual requirements within assigned regions.
• Promote continuous improvement through the adoption of LEAN principles and other best practices.

Financial Management and Growth

• Drive financial performance by setting and managing budgets, analyzing performance metrics, and ensuring profitability.
• Drive growth and expansion of the industry portfolio in collaboration with RESC and GO
• Monitor financial data to assess program effectiveness, taking corrective action when necessary to achieve desired outcomes.
• Contribute to sales efforts, delivering year-over-year growth and EBITA profitability.
• Lead initiatives to expand the organization’s "share of wallet" with existing clients and identify opportunities for direct hiring solutions.

Team Leadership and Development

• Inspire and lead global/regional teams, fostering an inclusive and high-performing culture.
• Lead and collaborate with the Learning team to create training interventions to deepen vertical expertise and build talent advisory capabilities within delivery teams.
• Assess team effectiveness, providing training and development opportunities to ensure skill alignment with client needs.
• Monitor hiring and promotional activities within global/regional accounts, ensuring compliance with company standards.
• Promote employee engagement and talent development to support organizational growth.
• Where specified, act as the country lead for the defined market, providing support and leadership to peers and matrixed teams across all verticals in the country.

Drive the foundational elements of the employee value proposition for the entire community of people across all verticals based in the country.

Job Requirements

• Extensive expertise in relevant business functions, including leadership roles in professional staffing or human resources solutions (particularly RPO and MSP), with a proven track record of delivering impactful results.
• Demonstrated ability to lead teams across global, multi-country, or multi-state complex programs and high-volume accounts, with a strong track record of successfully managing diverse and large-scale operations
• Demonstrated success in managing enterprise-level, multi-location client relationships.

Skills and Competencies

• Industry specialization: Deep knowledge of the industry vertical and prior experience working with clients from the same industry.
• Client-Centricity: Exceptional ability to identify and meet client needs, fostering trusted partnerships at the executive level.
• Strategic Thinking: Expertise in developing actionable strategies based on market and industry insights.
• Leadership: Proven ability to inspire and manage diverse, global/multi country teams.
• Financial Acumen: Strong skills in budgeting, financial analysis, and driving profitability.
• Innovation: Forward-thinking approach to addressing industry shifts and client challenges.
• Communication: Exceptional negotiation, influencing, and relationship-building skills with stakeholders at all levels.

Knowledge

• Deep understanding of current trends and best practices in RPO and MSP programs globally.
• Strong organizational, analytical, and problem-solving abilities to manage complex, multi-faceted programs.
• Comprehensive knowledge of compliance, risk management, and data protection practices.

This role is ideal for a dynamic leader passionate about driving superior client delivery, expanding industry expertise, and shaping the future of workforce solutions in a global or regional market.

Randstad Leadership Competencies

intellectual strength

Randstad leaders leverage strong intellectual power to identify patterns and draw insights from information in order to conceptualize strategic direction, solve problems and identify opportunities.

agility

Randstad leaders leverage proactively address change on all dimensions. They anticipate change and view situations from different perspectives whilst keeping pace in decision making to realize opportunities and mitigate risks.

excellent execution

Randstad leaders drive excellent execution by setting robust processes to execute strategies and follow through with strong monitoring and operational navigation to ensure results. Is firm and courageous in leading execution.

lead

Randstad leaders enable teams to deliver high performance by providing direction and clarity of purpose, a focus on accountability and the orchestration of efforts. They set high standards and provide the support people need.

connect

Randstad leaders identify potential for synergies across the business and build commitment to achieve shared goals. They thrive on working with people that represent a mix of backgrounds, insights and perspectives.

partner

Randstad leaders build strategic partnerships with clients and stakeholders. They actively shape the external environment for the success of Randstad, leveraging their personal credibility and thought leadership in getting people onside.

At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards, like being on the “America’s Best Employers for Women 2024” and being  Named 2024 Leading Disability Employer. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.

The base salary range for this position is $240,000.00-$312,000.00

At Randstad, we know employees that are cared for holistically have the confidence to bring their fullest potential to work, so we make investments in our people.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate’s total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent.

In addition, Randstad offers rich learning & development opportunities, a 401(k) plan, a stock purchase plan, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on overall wellbeing with our award-winning wellness program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, and 9 paid holidays), and offers discounts on everything from cell phone plans to car purchases.

Applications accepted until position is filled.