This is an onsite role in Houston, TX 

Randstad - MSP Program Manager (Houston, TX)

Randstad - the #1 global leader in HR solutions - is hiring an experienced MSP Program Manager for an integrated managed services program with a prestigious client! This strategic role will focus on account development and identifying opportunities to drive new strategic initiatives and workforce solutions into our program.  This role will sit on-site at the client headquarters in Houston, TX.

What you get to do:

The MSP Program Manager position includes both strategic and tactical components.  This is a high-impact, hands-on role where you'll drive both long-term strategy and day-to-day operations across the following program areas:

• Lead strategic account development by serving as a consultative business partner to executive sponsors and hiring managers, translating complex staffing needs into innovative workforce solutions and driving program growth.
• Ensure world-class operational excellence by overseeing the end-to-end MSP program, guaranteeing contractual compliance, optimizing cost controls (P&L), and championing continuous improvement initiatives.
• Govern the entire MSP talent ecosystem, which includes leading and developing the account PMO team, managing third-party supplier relationships, and ensuring high-quality fulfillment of Professional and Technical positions.
• Drive program transparency by providing critical visibility through robust financial and operational reporting, forecasting, and data-driven problem-solving to enable collaborative partnership
• Curate and maintain a high-performing supplier network for the MSP, constantly evaluating and expanding partner capabilities to guarantee optimal talent coverage and fulfillment rates across all labor categories.
• Serve as a subject matter expert across diverse labor categories, including Manufacturing/Industrial, Business Professional, Engineering, and Information Technology (IT), advising clients on market trends, appropriate rates, and effective talent sourcing strategies for each specialized vertical.
• Provide direct and indirect leadership across the MSP program, effectively managing direct reports (PMO staff) and leveraging influence across shared services, functional support, and third-party supplier teams to achieve unified operational goals and client success.
• Drive and own the program's P&L performance, which includes managing all budgeting, detailed forecasting to ensure profitability, optimize resource allocation, and strategically guide investment decisions

What you need to bring:

• Staffing industry experience required
• MSP program management, continent workforce management, or large client management experience
• Strong MSP acumen, superior judgement and decision making skills
• History of solving complex client situations and using data to create actionable outcomes that solve challenges
• Vendor Management System (VMS) experience required - SAP Fieldglass experience is preferred  
• The ability to know where you should invest your time without direction
• Experience presenting business reviews and workforce strategies to management/executive level stakeholders
• Impressive professionalism, communication skills and attention to detail
• Demonstrated ability to manage multiple projects simultaneously and pivot priorities based on business needs
• Proficiency with tech, calendaring, organizational tools
• Bachelor’s degree preferred
• Proficiency using Google mail, calendaring and shared drives

What’s in it for you:

• Largest global staffing leader
• Competitive salary + bonus
• Excellent benefits package - medical, dental, vision
• Generous PTO policy earned from day one
• Education and professional development
• Rapid career growth
• Retirement savings and security
• Employee stock purchase plan
• Paid parental leave
• Short and long term disability
• Employee assistance program and health advocacy
• Health and dependent care flexible spending account
• Metlife auto and home insurance
• Metlife legal plan
• Referral reward program
• Exclusive discounts and programs with dozens of nationwide vendors and retailers

 ABOUT RANDSTAD SOURCERIGHT:

When you join our integrated MSP team, you are joining a team of individuals who have been leading the integrated MSP space for more than 20 years. The first in the market and still most progressive today, we support clients across a portfolio of global Fortune 500 brands. 

Come and grow with us as we expand the integrated MSP offering globally into 6 new global markets over the next 2 years. This is your opportunity to be a part of something bigger and take a first-of-its-kind U.S-grown solution around the world.

At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards, like being on the “America’s Best Employers for Women 2024” and being  Named 2024 Leading Disability Employer. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.

At Randstad, we know employees that are cared for holistically have the confidence to bring their fullest potential to work, so we make investments in our people. Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate’s total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent. In addition, Randstad offers rich learning & development opportunities, a 401(k) plan, a stock purchase plan, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on overall wellbeing with our award-winning wellness program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, and 9 paid holidays), and offers discounts on everything from cell phone plans to car purchases.