The mission of the business intelligence team is to create a data-driven culture which empowers leaders to integrate data into daily decisions and strategic planning. We aim to provide visibility, transparency, and guidance regarding the quantity and quality of results, activities, financial KPIs, and leading indicators to easily identify trends aimed at data-based decision-making.

Position Objective

The purpose of this role is to partner with the Regional and global BI customers within RSR (who can include but not limited to Data engineering, BI Support Teams, Operational Teams, Internal teams and RSR clients) and provide business solutions through data.

This position has operational and technical responsibility for reporting, analytics, and visualization dashboards across all operating companies within RSR. This position will develop processes and strategies to consolidate, automate, and improve reporting and dashboards for external clients and internal stakeholders.

As a Business Intelligence Partner you will be responsible for overseeing the end to end delivery of regional and global account and client BI reporting. This will include working with data engineering to provide usable datasets, create dashboards with meaningful insights & visualizations within our BI solution (DOMO) and ongoing communication and partnering with the ‘BI consumers’. The key to this is as a Business Intelligence Partner you will be a commercial and operational expert with the ability to translate data into insights. You will use this to mitigate risk, find operational and revenue generating opportunities and provide business solutions. 

Position Summary

As a Business intelligence Team Lead, you will be responsible for the day-to-day management of the BI service area with which you are aligned. This includes day-to-day management of all the BI solutions and prioritizing the workload within the area including the BI team members' workload. You will also be responsible for the end-to-end delivery of BI solutions. This will include working with internal and external teams to ensure we are delivering a quality service which is adding value to our consumers.

Consulting & Client Partnership 

• Leverage data analytics to extract actionable insights from client and internal data, helping to drive strategic business decisions and uncover revenue-generating opportunities.
• Analyze client data to present leadership with potential approaches for service delivery improvement and value-added initiatives.
• Serve as the primary liaison between the client, operations teams, and team members, translating business needs into technical requirements.
• Use expertise in data visualization and storytelling to effectively communicate complex insights to both technical and non-technical stakeholders.
• Gather feedback from users to iterate and improve dashboards and data sources.
• Provide training and support to end users on dashboard usage and interpretation.

Management 

• Responsible for the direct line management of analytics professional(s). Where responsibilities include day to day management, work prioritization, upskilling and coaching, goal setting and development planning and performance management.
• Assist the regional leaders with shaping the future BI roadmap
• Responsible for delivering change management projects
• Achieving key objectives for the area and delivering best in class solutions
• Improve existing processes and develop new better ways of working

Hands-on BI Development 

• Design and build insightful, scalable, and actionable visualizations
• Translate business questions into measurable metrics and data requirements.
• Identify relevant data sources (internal/external) needed for analysis.
• Design intuitive, actionable dashboards using best practices in data visualization.
• Build dashboards that are scalable, maintainable, and tailored to user needs.
• Ensure data accuracy, consistency, and reliability in all dashboards and data sources.
• Implement validation checks and monitor data pipelines for issues.
• Document data sources, dashboard logic, and key metrics for transparency and reproducibility.
• Stay updated on new tools, technologies, and best practices in data analytics and visualization.

Required Experience:  

• Bachelor's Degree
• 6+ years experience in data analytics or data engineering
• 2+ years’ using Tableau in an industry setting
• Proficiency with SQL, writing complex read statements which may include the use of CTEs, window functions, and joins across time-bound partitions
• Project Management and/or process improvement experience
• Experience delivering content to clients/end users in accordance with development best practices, and with consideration for functional performance and ease of use

Preferred Experience:

• Experience in the recruitment industry (e.g. MSP/RPO) and/or B2B marketing
• Ability to turn ambiguous information and unstructured challenges into insights, plans and recommendations in a constantly evolving environment.
• Ability to mine data, improve and develop new data sources (including attribution) and translate data into actionable recommendations and compelling stories.

What’s in it for you:

• Largest global staffing leader
• Competitive salary + bonus
• Excellent benefits package - medical, dental, vision
• Generous PTO policy earned from day one
• Education and professional development
• Rapid career growth
• Retirement savings and security
• Employee stock purchase plan
• Paid parental leave
• Short and long term disability
• Employee assistance program and health advocacy
• Health and dependent care flexible spending account
• Metlife auto and home insurance
• Metlife legal plan
• Referral reward program
• Exclusive discounts and programs with dozens of nationwide vendors and retailers

For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.

At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards, like being on the “America’s Best Employers for Women 2024” and being  Named 2024 Leading Disability Employer. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.

The base salary range for this position is $95,465 - $120,000.

At Randstad, we know employees that are cared for holistically have the confidence to bring their fullest potential to work, so we make investments in our people.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate’s total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent.

In addition, Randstad offers rich learning & development opportunities, a 401(k) plan, a stock purchase plan, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on overall wellbeing with our award-winning wellness program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, and 9 paid holidays), and offers discounts on everything from cell phone plans to car purchases.

 Applications accepted on ongoing basis until position is filled.