about randstad enterprise

As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions — delivered by Randstad Advisory, Randstad Sourceright and Randstad RiseSmart — help companies build skilled and agile workforces that move their businesses forward.

Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not only meet their business needs today but also in the future. We offer solutions in Europe, Middle East and Africa (EMEA) region, Asia Pacific (APAC) region as well as in North America (NAM) region.

This results in a digital way of working and requires a proactive mind-set.

● Our solutions know no limits, we have proven experience delivering market-leading MSP, RPO, Total Talent, and Services Procurement Solutions including technology, talent marketing, talent intelligence, and workforce consulting services.

● We create the best talent experience, from attraction to onboarding and onto ongoing career
development, we understand the human and digital touchpoints that compel talent to join and
stay with a company.

● We know where the talent of tomorrow is, how they behave, what they are looking for, and how to build their loyalty toward a specific company employer brand.

● We push the boundaries of our industry to be able to see around the corner for our clients, continually investing in innovation to stay ahead in our market.

Role Purpose

The Sourcing Director – North America is responsible for leading the end-to-end sourcing strategy, delivery excellence, and talent innovation across a diverse RPO client portfolio. This role drives operational performance, client partnership, and people leadership, ensuring scalable, high-quality sourcing outcomes that enable client success and business growth.

Key Responsibilities

Strategic & Business Leadership

• Define and execute the North America sourcing strategy aligned with regional business goals and client hiring needs.
• Partner with delivery and account leaders to align sourcing capacity, capability, and priorities to meet SLAs and business targets.
• Champion data-driven decision making and continuous improvement across all sourcing operations.

Operational Excellence

• Oversee sourcing delivery across 24 RPO client programs, ensuring SLA adherence, compliance, and consistent quality of submittals.
• Establish governance frameworks for performance tracking, funnel management, and productivity optimization.
• Drive operational consistency through standardized processes, technology utilization, and automation initiatives.

Client & Stakeholder Management

• Serve as a strategic advisor to senior client stakeholders, providing market insights, sourcing analytics, and hiring strategies.
• Lead quarterly governance reviews showcasing performance metrics, innovation, and continuous improvement outcomes.
• Partner with internal client delivery and global sourcing teams to ensure seamless collaboration and proactive issue resolution.

Leadership & People Development

• Lead and develop a high-performing team of 130+ sourcing professionals across onshore and offshore delivery locations.
• Build leadership bench strength through structured coaching, capability building, and succession planning.
• Foster a culture of accountability, innovation, and engagement across all sourcing teams.

Data, Insights & Innovation

• Leverage analytics to monitor performance, identify improvement areas, and showcase sourcing impact through insights dashboards.
• Drive adoption of AI, automation, and advanced sourcing tools to enhance efficiency and talent engagement.
• Build a market intelligence framework to advise clients on talent availability, trends, and competitor benchmarks.

Key Success Measures

• SLA & KPI adherence (TAT, quality, conversion, and client satisfaction)
• Productivity and efficiency metrics per sourcer/account
• Client satisfaction (CSAT/NPS) and renewal success
• Team engagement, retention, and leadership readiness
• Automation adoption and process improvement impact

Ideal Profile

• 12–18+ years of progressive experience in sourcing and talent acquisition, with significant exposure to RPO delivery models.
• Proven success in leading large, distributed sourcing teams across multiple clients or geographies.
• Strong data orientation, operational governance experience, and client-facing maturity.
• Strategic mindset with hands-on operational rigor and a passion for developing high-performing teams.

©Randstad Enterprise, Randstad RiseSmart & Randstad Sourceright are registered trademarks of Randstad N.V. We are committed to developing an inclusive and barrier-free recruitment process and work environment. If you require any reasonable accommodations, please let our Internal Talent Acquisition team know.